Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
2 Year Headphones Protection Plan $28.99
3 Year Headphones Protection Plan $37.99
Cover all of your eligible devices:
Asurion Complete Protect: One plan covers all eligible past and future purchases (Renews Monthly Until Cancelled) $16.99/month

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
Buy new:
$189.00
FREE delivery Friday, May 10
Ships from: Adorama
Sold by: Adorama
FREE delivery Friday, May 10. Order within 23 hrs 13 mins. Details
In Stock
$$189.00 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$189.00
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Adorama
Ships from
Adorama
Sold by
Adorama
Sold by
Adorama
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Read full return policy
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Read full return policy
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Payment
Secure transaction
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Include
Add a Protection Plan:
Sorry, your monthly warranty plan was removed because these plans are currently only available for single-item orders.
Add to your order

2 Year Headphones Protection Plan

from Asurion, LLC
(15)
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered after the manufacturer's warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Learn more

3 Year Headphones Protection Plan

from Asurion, LLC
(7)
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered after the manufacturer's warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Learn more

Asurion Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
(678)
  • Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
  • Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
  • Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
  • Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
  • No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Learn more
Refurbished by Bose
FREE delivery May 10 - 16. Details
Or fastest delivery May 9 - 13. Details
Only 5 left in stock - order soon.
$$189.00 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$189.00
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from and sold by Mostly Pre-Owned Audio.
Add an Accessory:
Bose Wireless Charging Earbud Case Cover, Black
$41.70
Added to Cart
Bose Case Cover for QuietComfort Earbuds II, Protective Silicone Exterior, with Aluminum Carabiner for Convenient Carrying, Triple Black
$18.00
Added to Cart

Bose QuietComfort Earbuds II, Wireless, Bluetooth, Proprietary Active Noise Cancelling Technology In-Ear Headphones with Personalized Noise Cancellation & Sound, Triple Black

4.0 4.0 out of 5 stars 12,104 ratings
$189.00 with 32 percent savings
List Price: $279.00

The List Price is the suggested retail price of a new product as provided by a manufacturer, supplier, or seller. Except for books, Amazon will display a List Price if the product was purchased by customers on Amazon or offered by other retailers at or above the List Price in at least the past 90 days. List prices may not necessarily reflect the product's prevailing market price.
Learn more
Triple Black
{"desktop_buybox_group_1":[{"displayPrice":"$189.00","priceAmount":189.00,"currencySymbol":"$","integerValue":"189","decimalSeparator":".","fractionalValue":"00","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"l05nh%2BL3Kz7NxG0bXjmxKf0XvCVu3UUbWX5a53mQ4aaGanu7lf0jeaZ13oX4RiO3UMUqm2DCvwfKC1tL5enaRztTIn%2B2BjWVx6NgWTyH4LV2D4q27eXbmBB4jdGIqJssGhaFA7vUadtETUcQ2Fl5eiUir9fPEbGT0FRDEyjeQlk%3D","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}, {"displayPrice":"$174.95","priceAmount":174.95,"currencySymbol":"$","integerValue":"174","decimalSeparator":".","fractionalValue":"95","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"l05nh%2BL3Kz7NxG0bXjmxKf0XvCVu3UUbvdSPrcvylYZ%2FsskNmHnYi6qxDSdwJ%2BRr0ZOCIvEM0sVUjudR%2B5ZZTECKDZJNEtUP0QFctvdSfoBcLVZV4OjgPkNKhfDtU1d1fTqlf1wMhEOtj44pMz8QNDc2QzhpNfv4I7sFOLAAnEjQzViyA2zVbw%3D%3D","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":1}]}

Purchase options and add-ons

Brand Bose
Model Name QuietComfort Earbuds II
Color Triple Black
Form Factor In Ear
Connectivity Technology Bluetooth, Bluetooth 5.3

About this item

  • QUIETCOMFORT EARBUDS II: These wireless, bluetooth, noise cancelling earbuds from Bose weren’t designed with a one-size-fits-all approach. These next-generation wireless earbuds are engineered to fit you. They intelligently personalize the noise cancellation and sound performance to uninterrupted, immersive listening wherever you are. To ensure all-day comfort and a secure fit, they come with three pairs of ear tips and three pairs of custom stability bands, so you can find the best fit for your ears. Own your uniqueness with sound and fit shaped to you.
  • BOSE PROPRIETARY ACTIVE NOISE CANCELLING TECHNOLOGY EARBUDS: QuietComfort Earbuds II intelligently personalize the noise cancellation and sound performance to your ears, so you can enjoy deep, immersive sound and noise cancellation.
  • BOSE COMFORTABILITY: To ensure your wireless earbuds feel comfortable and stay put no matter what you’re doing, QC Earbuds II come with a Bose Fit Kit. The convenient Fit Kit includes three pairs of ear tips and three pairs of stability bands are made from soft silicone for all-day comfort and a secure fit.
  • KEEP LISTENING: With just one bud. Want to listen to your music or take a phone call with just one earbud? With the single earbud listening feature, take out the left or right earbud and the other will keep on playing.
  • WIRELESS & EASY TO USE: Use the simple touch interface on the wireless earbuds to control everything. This convenient interface frees your hands so you can stay focused on whatever you’re doing. With simple swipes and taps, play or pause music, the noise cancellation level, all without ever touching your phone.
  • LONG LASTING BATTERY: Stay absorbed in the music you love for up to 6 hours. When not in use, store your Bose QuietComfort Earbuds II in the portable charging case -- it’s small enough to fit in your pocket. If the battery gets low, voice prompts let you know. Out of power and don’t have enough time to fully charge? The quick-charge option provides up to 2 hours of battery life from a 20-minute charge.
  • ADVANCED BLUETOOTH TECHNOLOGY: To ensure your earbuds stay connected to your device, Bose QuietComfort Earbuds II offer advanced Bluetooth 5.3 capability. This newest generation of Bluetooth technology offers a strong, continuous connection as long as you’re within 30 feet of the paired device. The earbuds keep track of the last seven paired devices to easily swap between them without reconnecting.
  • BOSE MUSIC APP: The Bose Music app guides you through setup. Use the app to access your preferences, including noise cancellation levels, Bluetooth connections, shortcuts and more. Earbuds:1.2" H x 0.68" W x 0.88" D (0.22 oz each)

Consider a similar item

(98)
$178.43
Climate Pledge Friendly Climate Pledge Friendly

Frequently bought together

Bose QuietComfort Earbuds II, Wireless, Bluetooth, Proprietary Active Noise Cancelling Technology In-Ear Headphones with Pers
$189.00
In Stock
Ships from and sold by Adorama.
+
Bose Case Cover for QuietComfort Earbuds II, Protective Silicone Exterior, with Aluminum Carabiner for Convenient Carrying, T
$18.00
Get it as soon as Saturday, May 11
In Stock
Ships from and sold by Amazon.com.
+
Bose Wireless Charging Earbud Case Cover, Black
$41.70
Get it as soon as Saturday, May 11
In Stock
Ships from and sold by Amazon.com.
Total price:
To see our price, add these items to your cart.
Details
Added to Cart
These items are shipped from and sold by different sellers.
Show details Hide details
Choose items to buy together.

WARNING:

CHOKING HAZARD -- Small parts. Not for children under 3 yrs.

Top Brand: Bose

Highly Rated
100K+ customers rate items from this brand highly
Trending
100K+ orders for this brand in past 3 months
Low Returns
Customers usually keep items from this brand

From the brand

Compare with similar items

This Item
Bose QuietComfort Earbuds II, Wireless, Bluetooth, Proprietary Active Noise Cancelling Technology In-Ear Headphones with Personalized Noise Cancellation & Sound, Triple Black
Bose QuietComfort Earbuds II, Wireless, Bluetooth, Proprietary Active Noise Cancelling Technology In-Ear Headphones with Personalized Noise Cancellation & Sound, Triple Black
Recommendations
Bose QuietComfort 45 Wireless Bluetooth Noise Cancelling Headphones, Over-Ear Headphones with Microphone, Personalized Noise Cancellation and Sound, Triple Black
Bose QuietComfort 45 Wireless Bluetooth Noise Cancelling Headphones, Over-Ear Headphones with Microphone, Personalized Noise Cancellation and Sound, Triple Black
dummy
Bose QuietComfort Earbuds II Bundle with Protective Silicone Carrying Case and Cloth - Active Wireless Noise Cancelling in-Ear Bluetooth Headphones with Personalized Sound, Bose Earbuds 2 (White)
Bose QuietComfort Earbuds II Bundle with Protective Silicone Carrying Case and Cloth - Active Wireless Noise Cancelling in-Ear Bluetooth Headphones with Personalized Sound, Bose Earbuds 2 (White)
dummy
Bose QuietComfort 45 Bluetooth Wireless Noise Cancelling Headphones - Triple Black (Renewed)
Bose QuietComfort 45 Bluetooth Wireless Noise Cancelling Headphones - Triple Black (Renewed)
dummy
Bose QuietComfort Earbuds II, Triple Black with Alternate Sizing Kit
Bose QuietComfort Earbuds II, Triple Black with Alternate Sizing Kit
dummy
Bose QuietComfort Ultra Wireless Noise Cancelling Headphones - Pair (Black)
Bose QuietComfort Ultra Wireless Noise Cancelling Headphones - Pair (Black)
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Price-32% $189.00
List: $279.00		$329.00$279.99-37% $206.00
New Price: $329.00		$269.00$793.00
Delivery
—
—
Get it as soon as Saturday, May 11
Get it as soon as Monday, May 13
Get it as soon as Wednesday, May 8
Get it as soon as Thursday, May 9
Customer Ratings
4.04.0 out of 5 stars12,104
4.64.6 out of 5 stars15,640
3.73.7 out of 5 stars52
4.64.6 out of 5 stars572
4.24.2 out of 5 stars1,480
5.05.0 out of 5 stars2
Noise cancellation
4.2
4.4
3.8
4.5
4.4
—
Sound quality
4.2
4.4
3.5
4.5
4.3
—
Battery life
4.0
4.5
3.9
4.6
4.1
—
Sold By
Adorama
Frontrow Tech LLC
bapons
Prime Distributor Global
Adorama
WORLD WIDE STEREO
connectivity tech
Bluetooth 5.3, Bluetooth
Wireless, Bluetooth
Wireless
Wireless, Bluetooth 5.1
वायरलस
Wireless
headphones form factor
In Ear
Over Ear
In Ear
Over Ear
In Ear
In Ear
connector type
wireless
plug,wireless
—
plug,wireless
usb
—
noise control
active noise cancellation
active noise cancellation
—
active noise cancellation
active noise cancellation
active noise cancellation
headphones jack
USB
2.5 mm Jack
—
—
usb
—
cable feature
Without Cable
Without Cable
Without Cable
Without Cable
Without Cable
Without Cable
control type
Media Control
Noise Control
Media Control
Media Control
Media Control
Media Control
material
Plastic, Silicone
Faux Leather, Nylon, Metal
Silicone
Nylon
Plastic
Metal

From the manufacturer

9
Bose QuietComfort Earbuds II

Sound shaped to you.

QuietComfort Earbuds II weren’t designed with a one-size-fits-all approach. These next-generation earbuds are engineered to fit you. They intelligently personalize the noise cancellation and sound performance to your ears.

Bose QuietComfort Earbuds II Hot Spots

Compare Bose Earbuds

QC II Earbuds

QuietComfort Earbuds II

QC

QuietComfort Earbuds Blk

Sport earbuds

Sport Earbuds

See Details
QuietComfort Earbuds Soapstone

QuietComfort Earbuds Wht

Customer Reviews
4.0 out of 5 stars
12,104
4.2 out of 5 stars
35,609
4.2 out of 5 stars
36,453
4.2 out of 5 stars
35,609
Price
$189.00 $167.00 — $179.99
Acoustic Noise Cancelling
Yes Yes No Yes
Bluetooth
5.3 5.1 5.1 5.1
Water-resistance Rating
IPX4 IPX4 IPX4 IPX4
Battery Life
Up to 6 hours Up to 6 hours Up to 5 hours Up to 6 hours
Battery life w/charging case
Up to 24 hours Up to 18 hours Up to 15 hours Up to 18 hours
Charging case method
USB-C only USB-C or wireless USB-C only USB-C or wireless
Touch Controls
Yes Yes Yes Yes
Colors
Triple Black, Soapstone Black, White Triple Black, White, Blue Black, White

How do I setup my QuietComfort Earbuds II?

Download and install the free Bose Music app from your mobile device's app store. The Bose Music app lets you set up and control your product from any mobile device, such as a smartphone or tablet.

How do I connect my QuietComfort Earbuds II to my Bluetooth device?

1. Ensure Bluetooth is enabled on your device

2. With the case open, and both earbuds inside, press and hold on the button on the back of the case until the light slowly blinks blue

3. Select the earbuds from the list of available devices

How do I update the firmware/software of my QuietComfort Earbuds II?

Updating the earbuds: When an update is available, the Bose Music app automatically downloads it. Tap Install Update.

Updating the case: Go to btu.bose.com and connect with the USB-C cable.

How do I reset my earbuds?

Open the Bose Music app and tap on the "Account" icon in the upper-right corner.

Select "Manage Products" > "Edit."

Select the Bose earbuds > "Delete."

Tap "Remove" & Close the app.

Remove from Bluetooth list on your device.

How do I clear the Bluetooth pairing list?

Press and hold the button on the back of the case for 15 seconds with the earbuds inside and case lid open. Wait until the status light blinks white twice and then slowly blinks blue. Then delete the earbuds from Bluetooth list on your device.

What's in the box

  • Charging Case
  • Cable
  • Eartip
  • User Manual

    • Product guides and documents

    Installation Manual (PDF)
    Troubleshooting Guide (PDF)
    User Guide (PDF)
    User Manual (PDF)

    Looking for specific info?

    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here

    Feedback

    Bose

    Bose QuietComfort Earbuds II, Wireless, Bluetooth, Proprietary Active Noise Cancelling Technology In-Ear Headphones with Personalized Noise Cancellation & Sound, Triple Black

    Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

    Where did you see a lower price?
    /
    /
    /
    /
    Please sign in to provide feedback.

    Product Description

    Bose QuietComfort Earbuds II are a sleek, versatile musical companion designed to fit you and everything you do. Engineered with pioneering CustomTune sound calibration technology, these wireless earbuds intelligently personalize the noise cancellation and sound performance to fit your ears, so you get proprietary active noise cancelling technology and deep, immersive sound with powerful bass whether you’re at home or on the go. To ensure all-day comfort and a secure fit, the earbuds come with the Bose Fit Kit that includes 3 different soft, silicone ear tips and 3 different stability bands to mix and match to find your best fit. With a compact, lightweight design, you will almost forget you’re wearing them. Easily control your music or adjust your preferred level of noise cancellation with the earbud’s simple touch controls. Phone calls sound crystal clear. Listen for up to 6 hours on a single charge. The charging case holds 3 additional 6-hour charges for a total of up to 24 hours of listening time. IPX4 rating for sweat and water resistance. Advanced Bluetooth 5.3 capability. In-App EQ control.

    Customer reviews

    4 out of 5 stars
    4 out of 5
    12,104 global ratings

    Customers say

    Customers like the sound quality and comfort of the headphones. They say the sound is perfect, the noise cancellation is phenomenal, and the fit is excellent. However, some customers have connectivity issues and charging issues. Opinions are mixed on battery life, value, fit, and quality.

    AI-generated from the text of customer reviews

    1,542 customers mention1,092 positive450 negative

    Customers like the sound quality of the headphones. They say the sound is amazing, loud, quiet, and clear. Customers also say the noise canceling is well thought out, and the settings are functional. They mention that the headphones sound beautiful and that it blocks annoying conversations in a crowded room.

    "The sound is perfect, the noise cancellation is phenomenal i cant ask more about this feature , battery gives u 5 hrs yes👍 , very easy to..." Read more

    "...Music and audio books sound brilliant!!..." Read more

    "...I'm not an audiophile, but the sound was just richer, with more depth; I heard certain notes in a different way than I ever had with the..." Read more

    "...There is a treble mode, and a bass mode within the app so I can choose between these two modes and intensify the kind of clarity and or bass that I..." Read more

    326 customers mention257 positive69 negative

    Customers like the comfort of the headphones. They say the fit is excellent and that they don't make their ears sore after prolonged use.

    "...They are so comfortable that I forget I have them in and the cool little bands they have around the bud keeps them in. They ain't going nowhere!..." Read more

    "...a part of bass response that it might be my fit, though it is entirely comfortable, is too tight...." Read more

    "...1. Comfort. One of my biggest gripes with the Bose Soundsport was the fit/the wing tips...." Read more

    "...I didn't even try the other sizes. They were very comfortable.-..." Read more

    955 customers mention445 positive510 negative

    Customers have mixed opinions about the quality of the earbuds. Some find the fit excellent, the sound canceling well done, and the headphones very effective. Others however, are disappointed with how they function and report issues with the glue that holds them together breaking down and the bud randomly completely stopping working.

    "...It's freaking worth a try!!! This is an amazing life altering product that has made an ENORMOUS difference in my anxiety level due to constant..." Read more

    "...But there were things I didn't like about the Airpods Pro 1 (ANC was mediocre, and particularly bad on a plane; sound quality was meh)...." Read more

    "...Excellent fit in the ears;2) Excellent, full, warm sound (though I qualify this a little below);..." Read more

    "...Finally, I'm very careful when handling these buds as they don't tolerate being dropped...." Read more

    447 customers mention274 positive173 negative

    Customers are mixed about the fit of the headphones. Some mention that they sound amazing, fit well, and stay in place. Others say that they don't stay in the ears while sleeping, don''t sit well in the case, and keep falling out of their ears.

    "...The earbuds themselves fit great out of the box. I didn't even try the other sizes. They were very comfortable.-..." Read more

    "...that it might be my fit, though it is entirely comfortable, is too tight. I run the bass end of the equalizer at about -4..." Read more

    "...They don't move around in my ears at all! I work out very intensely, and if headphones were going to move around then they would move around on me...." Read more

    "...them and these 800s (I don’t think they make them anymore) NEVER fall out of my ear! And I run every single day." Read more

    291 customers mention89 positive202 negative

    Customers are mixed about the value of the headphones. Some mention that they are worth the money and sound like a million bucks, while others say that it's a very expensive product from a brand you expect the. Some say that the bass is a bit much and that the headphones are unnecessary and annoying.

    "...present price, which suggests a luxury experience, I think they're too expensive." Read more

    "...this takes me back to my original point: These are among THE MOST EXPENSIVE earbuds on the market right now...." Read more

    "...to control them by tapping , price is a bit pricy but it worth every penny.. now the down side .. mics are terrible other people barely..." Read more

    "...because they're expensive, i was on the fence on whether to keep them or return them but the noise cancellation works well...." Read more

    204 customers mention117 positive87 negative

    Customers are mixed about the battery life of the headphones. Some mention that it's excellent and can be used for long periods of time without discomfort, while others say that it is short and not enough for someone who uses them a lot. The batteries deteriorate drastically after a year.

    "...is phenomenal i cant ask more about this feature , battery gives u 5 hrs yes👍 , very easy to control them by tapping , price is a bit..." Read more

    "...Unfortunately, after almost a year and a half of heavy use the batteries were shot and only lasted about 30 minutes on a full charge so I upgraded..." Read more

    "...Excellent fit in the ears;2) Excellent, full, warm sound (though I qualify this a little below);..." Read more

    "...charge, sometimes far less than a full charge, because the case ran out of power. There is no way of knowing how much charge remains in the case...." Read more

    610 customers mention43 positive567 negative

    Customers are dissatisfied with the connectivity of the headphones. They mention that they constantly have connection issues and have to be reset to pair to their phone. Some say that the earphones don't always connect to their phones and that the tap control features on the buds are not working. They also say that it keeps dropping and requires frequent reconnection.

    "...I have to reset the bluetooth a lot of times bc it fails connecting.. do i buy another pair later on .. absolutely , i dont make much..." Read more

    "...On the connection issue, I had it. The left one stopped syncing. I tried twice to fix it and twice it stopped syncing...." Read more

    "...Finally, this morning the buds could "see" but would not connect to my Dell Win11 laptop, with which they've worked since I bought them...." Read more

    "...I then went to the Bose app on my iPhone, which said it was having trouble connecting, even though it was in fact connected to the PC..." Read more

    164 customers mention21 positive143 negative

    Customers are dissatisfied with the charging of the headphones. They mention that the charging case does not work properly, the earbuds do not charge, and the lack of wireless charging is a detraction. Some customers also mention that after a couple months, the case stopped charging the right earphone. They have to use a cord to charge it.

    "...I could care less that it doesn't support wireless charging, just not a big deal to me...." Read more

    "...Only draw backs are the short playback time and no wireless charging." Read more

    "...that dont show battery life without having to access app and no wireless charging. Must use USB-C for charging...." Read more

    "...Updated this... quit charging after about 3 weeks. shows poor product design, but their customer care replaced the entire thing... I hope...." Read more

    Bose QC 2 V. Sound Sport true Wireless
    3 Stars
    Bose QC 2 V. Sound Sport true Wireless
    I recently purchased the Bose QC2 buds because my sound sports are not holding a charge longer than 20min, after 4yrs of use. I'm very sad to be switching over. I thought these QC's would stay in the ear as good as the Sound Sport design, but sadly they don't even compare.Setting up the buds is fairly easy, but tedious.Bose QC 2:Pros:- Good sound quality when both headphones are in your ear.- Completely reduces outside noise, it's incredible.- Mic is great during phone callsCons:- Hard to hear a call with just one headphone in.- App updates/issues = connectivity issues- QC Bud's ear pieces get significantly greasier than the sound sport's ear pieces.- I have small ears & these feel like they're going to fall out.- Not as durable. When I was trying to fit these, they fell on the floor twice and were scratched both times. My Sound sports have been dropped many times in 4yrs and still look brand new.I actually prefer the in-ear design on the sound Sport buds, so much. Even though they look bulky in the ear, they never fell out and stayed in very well. I think going smaller on the buds was a huge down fall for people with smaller ears. Very disappointed with my upgrade, I was trying to stay loyal to Bose, but I think I should have tried the Beats Pro Buds 😮‍💨
    Hide
    Thank you for your feedback
    Sorry, there was an error
    Sorry we couldn't load the review

    Top reviews from the United States

    Salvador
    5.0 out of 5 stars Amazing earbuds!
    Reviewed in the United States on April 23, 2024
    Color: Triple BlackVerified Purchase
    The sound is perfect, the noise cancellation is phenomenal i cant ask more about this feature , battery gives u 5 hrs yes👍 , very easy to control them by tapping , price is a bit pricy but it worth every penny.. now the down side .. mics are terrible other people barely hear you, not so good for making calls. I have to reset the bluetooth a lot of times bc it fails connecting.. do i buy another pair later on .. absolutely , i dont make much call so its fine🤷‍♀️
    2 people found this helpful
    Helpful
     Report
    Lillyander
    5.0 out of 5 stars A life changing purchase and fixed connection issue
    Reviewed in the United States on June 16, 2023
    Color: Triple BlackVerified Purchase
    I work in a dental lab and I have bad noise sensitivity issues. Bad enough to bring anxiety attacks. I was hesitant to buy these because of the price. I tried other ear buds but they did not cancel anything enough. My hubs demanded I buy these and so I did and good lord the peace these have brought me. What sound does make it through is dampened so much that it's barely there and no longer triggers me. I cannot believe that these little things can block SO MUCH. They are so comfortable that I forget I have them in and the cool little bands they have around the bud keeps them in. They ain't going nowhere! They weigh NOTHING. Easy to get them in and remove. I love that the volume control is a swipe on the side of the bud. Also you can tap three times to repeat a song! I find them very good with phone calls too (android). They are VERY sensitive to my touch commands. I don't have to mash the hell out of them to get them to pause, skip or go back.

    Music and audio books sound brilliant!! I find that the sound from the buds does not have to do battle with any background noise making for an awesome experience. Every other pair of earbuds I have had including Sony's has had to do battle with background noise because they could not cancel squat at my workplace.

    On the connection issue, I had it. The left one stopped syncing. I tried twice to fix it and twice it stopped syncing. I was a sad panda and almost returned them until my hubs told me the left bud syncs with the right bud so if I was taking the left one out first ( I was taking them both out at the same time), it could be causing an issue. I reset the whole thing. Then I started taking the right on out first and putting it in my ear and waiting for the, battery at blah blah percent prompt then the tone that tells you that it's on. Then I take the left one out of the case and put it in and I have never had another problem and I waited a over solid month of nearly everyday use before I posted this. Not one more problem. If you are reluctant about this issue, just remember you can always return them and get your money back if you can't fix the issue. It's freaking worth a try!!! This is an amazing life altering product that has made an ENORMOUS difference in my anxiety level due to constant bombardment of NOISE.

    On battery life. At work I keep the earbud case plugged in. When I go on break and lunch, I put them back in the case to charge. I have never had the battery run out on me. I am there for 9 hours.

    In my opinion these are worth every damn cent. I cannot be without them now. Just remember to take the right one out first and put it in your ear and wait for the tone that tells you it's on. Only then take the left one out.
    133 people found this helpful
    Helpful
     Report
    ejbleen
    1.0 out of 5 stars UPDATED REVIEW: Returned, just within the return window
    Reviewed in the United States on July 29, 2023
    Color: Triple BlackVerified Purchase
    UPDATED REVIEW: Returned to Amazon.

    Multiple problems cropped up after several days.

    1) Only the right bud would work.

    2) The accompanying app refused to acknowledge the existence of my iPad - the iPad that I've used with the buds since I got them. iPad Settings could see the buds, but couldn't connect to them.

    3) Finally, this morning the buds could "see" but would not connect to my Dell Win11 laptop, with which they've worked since I bought them.

    I did the usual stuff: forget and repair, reset the buds, blah, blah, blah. As you'll understand if you read my original 3 1/2-star review, there is little about Bose support for this device that would tempt me to believe that contacting the company would be any use at all.

    When the buds work, the sound is good. But my entire user experience has suggested from the start that there is something very wrong with Bose's management of this product, from its design to its documentation and support. This is not a $200+ product - at least, not in my experience. In fairness, your experience may, of course, be different.

    BTW, the link to the online English user manual for this product is still in French. When I looked at it more closely, I realized that it is not even for the QC buds - it's for some amplifier or other! If I were responsible for product support at Bose, I'd be making it my business to see that Amazon reviews of my product were read and acted on by someone at the company. This relatively minor problem with the online user manual suggests that Bose doesn't read our reviews .... :(

    ORIGINAL REVIEW: These were my replacement for my Jabra Elite Pro 7 wireless buds, the left of which gave out less than a year after I bought them (just like it did for many unfortunate purchasers).

    Let me talk about the pros of the Bose earbuds first:

    1) Excellent fit in the ears;

    2) Excellent, full, warm sound (though I qualify this a little below);

    3) Ability to connect to up to 8 devices. The buds remember those devices, so the moment you select the Bose earbuds in your device Bluetooth app they'll connect. Easier than either of my Jabra sets;

    4) Magnetic, so won't fall out of case;

    5) Can be "recognized" by your device as soon as you open the case - you don't need to take them out;

    6) Friends says that the call quality on their end is excellent;

    7) Works fine with Windows devices - something that Jabra still doesn't seem to be able to do;

    8) The buds appear to remember your various settings even if you use them with a device that doesn't have the app. Very good!

    9) You can use one earbud (e.g. for phone calls);

    10) Noise canceling is excellent.

    A word here about the sound quality, which I wouldn't class as either a pro or a con. The buds seem to me to be very bass-heavy, but in saying that I'm aware that the tight fit of this sort of earbud design is so much a part of bass response that it might be my fit, though it is entirely comfortable, is too tight. I run the bass end of the equalizer at about -4 (db? - there's no volume unit specified).

    OK, now having said that, the bass response seems to me to extend way down the spectrum in the orchestral music that I listen to. You can almost feel the resonance of the bows on the double-basses, or the movement of the air when the bass drum is struck. Far and away more satisfying than any other in-ear phones, wireless or wired.

    Now for the cons. Some of these are simply eccentric design decisions. Some of them suggest sloppiness in overall product management or integration into the overall product experience.

    1) The fit in the case is peculiar. Getting them out requires an odd pinching of forefinger and thumb, and I can't take out the left bud with my right fingers - I have to use the left hand. Similarly, stowing the buds isn't intuitive at all, either in the left-right axis or top-bottom axis. I'll probably get used to it, but it's definitely a little strange. I have the glossy black ones, so there are no tell-tale shadows in the case to guide the eye;

    2) There doesn't seem to be any obvious way of determining how they work when you first open the package. There's a small QR code, but that gives information about installation, not use. If you go to the Bose website (at the time of my writing this review) and download the user guide in English, it turns out to be in French! And at least one of the web links from the app is dead.

    3) Controlling the buds involves touching the outside of the buds in various ways: brief touch, long touch, or a slide of the finger. This has the advantage of being "solid-state", as opposed to a clickable switch that can wear out. But the buds sit far enough out from the ears that knowing exactly where that "touchable" area is to be found can be difficult. And that is a problem, because a tentative slide (change the volume) can be interpreted as a touch (stop/start) - you need to be confident.

    4) The app is poorly designed. Here's an example: You can connect the buds using your regular Bluetooth connection, although the app supposedly will do it for you. If you have connected without using the app, however, then the app doesn't know you've connected ... and you won't be able to do anything else with the app until that connection takes place. And I've not found out yet how to delete the "Work" profile I created at the app's suggestion ....

    5) There is a young woman in my earbuds, and when she talks to me about battery strength she sounds bored to death. I'm not surprised, since she insists on telling the the name of the device I've connected to, and the default name of Windows devices is a long and incomprehensible string of gibberish ....

    OK, here's the summary.

    I like the sound and the fit, and I'm glad I bought them.

    However, the overall attention to the user experience doesn't suggest Bose to me, or any sort of premium product for that matter. At $149 they'd be a no-brainer. At their present price, which suggests a luxury experience, I think they're too expensive.
    280 people found this helpful
    Helpful
     Report

    Top reviews from other countries

    Translate all reviews to English
    Daniel
    5.0 out of 5 stars Excelente fone Bose QuietConfort II
    Reviewed in Brazil on March 11, 2024
    Color: Triple BlackVerified Purchase
    Estou tendo uma experiência incrível com o fone Bose QuietConfort II. Ouço detalhes nas minhas músicas favoritas que não percebia nos fones anteriores. O som é de muita qualidade e tem um excelente grave. O cancelamento de ruído é muito eficiente. A entrega foi muito rápida. Chegou 40 dias antes do prazo estimado : )
    Customer image
    Daniel
    5.0 out of 5 stars Excelente fone Bose QuietConfort II
    Reviewed in Brazil on March 11, 2024
    Estou tendo uma experiência incrível com o fone Bose QuietConfort II. Ouço detalhes nas minhas músicas favoritas que não percebia nos fones anteriores. O som é de muita qualidade e tem um excelente grave. O cancelamento de ruído é muito eficiente. A entrega foi muito rápida. Chegou 40 dias antes do prazo estimado : )
    Images in this review
    Customer image
    Customer image
    Report
    Someone from Canada
    5.0 out of 5 stars Great headphones !
    Reviewed in Canada on November 13, 2023
    Color: Triple BlackVerified Purchase
    I was a bit of a skeptic when it came to wireless headphones, theses headphones absolutely changed my mind.

    The noise cancellation at first is a bit weird, but after a day or two, it's an amazing feature. It blocks everything, no joke, and I have a very good hearing. I have other headphones, without noise cancellation that I sometimes use, but I immediately notice the difference. The noise cancellation is just making the sound more crisp and audible.

    The sound is great, and can also be adjusted with the Bose Music app.

    It worked 100% with my Galaxy phone, no issues, no hassle (make sure you install "Bose Music").

    The headphones come with 3 ear adjustments, so make sure they are properly fitted. They don't come off easily afterwards.

    I can also wear the headphones for long periods, no issues.

    Touch controls work great as well.

    Some things that I did notice:
    - The battery life is okay I guess, although I do feel that it could be a bit better (not exactly sure what is the equivalent with other headphones). The case also acts as a charger, event when it's not plugged in.
    - I wish I could disable the touch controls temporarily because sometimes when I jog (I live in a colder climate), I wear a jogging running coat with a built in hoodie, and when it gets soaked with sweat, the touch controls are triggered.
    - Sweat slightly alter the headphones ability to stay inside the ears (but that is expected, as they aren't designed for sport).
    9 people found this helpful
     Report
    Martha Jordan
    5.0 out of 5 stars Great fit and sound
    Reviewed in Canada on September 12, 2023
    Color: Eclipse GreyVerified Purchase
    I bought these as a gift. Fit well and sound is fantastic.
    Report
    Guillegonza
    5.0 out of 5 stars Gran calidad de audio
    Reviewed in Mexico on August 28, 2023
    Color: Triple BlackVerified Purchase
    Excelentes y comodos, buen audio y buena cancelacion de ruido, solo como punto de vista el modo ambiente o “aware” se siente un poco raro por el cuidado de sonidos altos y quiza me gustaria que el volumen se pudiera oir mas alto pero creo que estan ajustados de acuerdo a nuestra salud auditiva
    One person found this helpful
     Report
    Gustavo Santiago Almeida
    5.0 out of 5 stars A BOSE NUNCA DECEPCIONA!
    Reviewed in Brazil on June 15, 2023
    Color: SoapstoneVerified Purchase
    Já sou um fã da marca e já tive outro fone a tempos atrás deles. Infelizmente na pandemia quebrou e fui para outras marcas. Resolvi retornar e não me decepcionei de novo. Ótimos graves, cancelamento absurdo e para mim, que tem orelha rasa e vivo com problema nesse aspecto, um bom acerto nela. Mesmo fazendo atividade física. Apesar do preço recomendo demais o modelo
    One person found this helpful
     Report