Reviews
4.1
322 reviews
65% of reviewers recommend this product.
Garbage phone.
disappointedverizonuser . 16 days ago
Kyocera Customer Support - 2 days ago
Thank you for your feedback. Many of our customers love the rugged, sturdy feel of the DuraXV Extreme+. Regarding the battery consumption, DuraXV Extreme+ may look similar to an old basic phone, but it packs new features and new technology that allow it to support voice, messaging and much faster data over 4G LTE and WiFi networks. These features, along with other factors such as signal strength, roaming, app usage, etc., influence how long the battery lasts on a charge.Kyocera DuraXV Extreme is fine.
Maestro . 28 days ago
Kyocera Customer Support - 17 days ago
Thank you for taking the time to leave a review! We're glad to hear that you found DuraXV Extreme+ satisfactory. If you have any comments or questions, please don't hesitate to reach out to us on Facebook or Instagram > @KyoceraMobile- IP68 dust proof and waterproof rated for up to 30 minutes in up to 6.5 feet of water. Drop proof up to 1.5m onto concrete.
- SOS and PTT require subscription.
Capture what’s important.
Designed for demanding environments.
Easy to use.
Compact and reliable.
Reliable communication.
Capture what’s important.
Designed for demanding environments.
Design
Depth
1.07 inches
Width
2.22 inches
Length
4.36 inches
Height
4.36 inches
Charging Port
USB Type-C / High-speed USB 2.0
Colors
Black
ECO-Certifications
Green By Design
Weight
6.8 ounces
Notable Materials
Flip
Accessibility
Auditory
Readout, Speech Rate and Speech Pitch, Persistent Alerts, Captions, Mono Audio, Sound Balance, Real Time Text, Vibrate for Calls / Alerts / Alarms, Volume Control, LED Flash for Alerts
Mobility
Voice Command, Vibrate for Calls / Alerts / Alarms, Vibration Intensity, Persistent Alerts, Physical Keys, Programmable Keys
Hearing Aid Compatibility
M4/T4
Visual
Readout, Speech Rate and Speech Pitch, Font Size, Color Inversion, Color Correction, Vibrate for Calls / Alerts / Alarms, Vibration Intensity, Brightness Level, Tactile bumps on the keypad number “5” key, Braille User Guide available upon request
Battery
Standby Time
420 hours
mAh (per hour)
1,770 mAh (Removable)
Usage Time
56.08 hours
Network
4G
UMTS: B5, B2, B1 (850, 1900, 2100MHz) LTE, Category 4: B12, B13, B5, B4, B2 (700a, 700c, 850, 1700, 1900MHz)
Wi-fi
Yes, MT6631N 802.11 a/b/g/n/r/k/ac (2.4&5GHz)
SAR
Head: 0.75 W/kg Body-worn: 1.13 W/kg (at 0.59 inches, 1.5 cm) Hotspot: 1.16 W/kg
Global & Roaming Network
Yes
FCC ID
V65E4811
World Device
No
Camera
Rear Camera
5MP (N/A for NC version)
Video
Yes, 720p, 480p, 240p @ 30fps (N/A for NC version)
Performance
Bluetooth
BT 5.1 +LE/EDR
Processor
MediaTek MT6761V/WB 2.0GHz x 3 Core A53
OS
Android Q (AOSP)
Expandable Memory
Yes, microSDXC up to 512GB
Memory/Storage
2GB/16GB
Hotspot
Yes (2.4GHz), <10 devices>
Display
Screen Size
Main: 2.6 inches | Sub: 1.08 inches
Refresh Rate
Main: 60Hz | Sub: 60Hz
Screen Type
Main: TFT LCD | Sub: monochrome OLED
Aspect Ratio
Main: 320 x 240 (4:3) | Sub: 102 x 90
SKU#
SKU#
KYOE4811
What's in the box
- DuraXV Extreme +
- Pre-installed SIM Card
- AC Adapter
- USB Type-C Cable
- Lithium Ion Battery (Removable)
- Literature
- IP68 dust proof and waterproof rated for up to 30 minutes in up to 6.5 feet of water. Drop proof up to 1.5m onto concrete.
- SOS and PTT require subscription.
Kyocera DuraXV Extreme+ Reviews
4.1
322 reviews
65% of reviewers recommend this product.
Garbage phone.
disappointedverizonuser . 16 days ago
Kyocera Customer Support - 2 days ago
Thank you for your feedback. Many of our customers love the rugged, sturdy feel of the DuraXV Extreme+. Regarding the battery consumption, DuraXV Extreme+ may look similar to an old basic phone, but it packs new features and new technology that allow it to support voice, messaging and much faster data over 4G LTE and WiFi networks. These features, along with other factors such as signal strength, roaming, app usage, etc., influence how long the battery lasts on a charge.Kyocera DuraXV Extreme is fine.
Maestro . 28 days ago
Kyocera Customer Support - 17 days ago
Thank you for taking the time to leave a review! We're glad to hear that you found DuraXV Extreme+ satisfactory. If you have any comments or questions, please don't hesitate to reach out to us on Facebook or Instagram > @KyoceraMobilephone
EmHS . 1 month ago
Kyocera Customer Support - 24 days ago
We appreciate your 5-star review! Thanks for noting DuraXV Extreme+'s loudness and speaker quality – and how these qualities benefit customers with hearing impairments. If you have any questions about your new phone, feel free to message Kyocera Mobile on Facebook.Would recommend the prior model without the plus (+), not the plus model
Sincere . 1 month ago
Kyocera Customer Support - 1 month ago
Thank you for being a loyal Kyocera customer. DuraXV Extreme+ is similar to DuraXV Extreme in terms of wireless connectivity performance, so it should behave similarly on the network. However, the results will vary from location to location and over time. DuraXV Extreme+ does not include T9 functionality, because the vendor we used on previous models stopped offering their T9 solution and we were unable to find another T9 supplier. We are aware of some issues users are experiencing with the new solution and are working on improvements. Feel free to contact our customer support team online at kyoceramobile.com/contactus/support/ to describe the network connectivity issues and the areas in which they are occurring, and we will try to assist you.Terribly made
dtdt . 2 months ago
Kyocera Customer Support - 1 month ago
DuraXV Extreme+ has been through extensive testing and we have received positive feedback from many customers. If you have discovered problems in the software, please contact our customer support team and share the details with us so we can assist you. Additionally, your phone has been designed and tested to remain waterproof for up to 30 minutes in 6.5 feet of water and it comes with Kyocera’s Standard 2-Year Manufacturer’s Warranty. If it has sustained water damage, it may be covered under the warranty. Our customer support team would also be happy to explain the details of the warranty to you. They can be reached at 1-800-349-4478, or online at kyoceramobile.com/contactus/support/.NO T9!!!!
Walkerdog . 2 months ago
Kyocera Customer Support - 2 months ago
Thank you for being a loyal Kyocera customer. DuraXV Extreme+ does not include T9 functionality, because the vendor we used on previous models stopped offering their T9 solution and we were unable to find another T9 supplier. Instead, we included a different predictive text solution in this model. We are aware of some issues users are experiencing with this solution and are investigating ways to improve its performance. If you have specific feedback you would like to share with us, please contact our customer support team at 1-800-349-4478, or online at kyoceramobile.com/contactus/support/.Kyocera Durable Flip Phone
Cruise . 2 months ago
50% good, Talk great, Text phone works against you
Justsimpple . 3 months ago
Kyocera Customer Support - 2 months ago
Thank you for being a loyal Kyocera customer and for your feedback, both positive and constructive. As you noted DuraXV Extreme+ is designed to be rugged and perform well for a long time. Unfortunately, it could not include T9 functionality, because the vendor we used on previous models stopped offering their T9 solution and we were unable to find another T9 supplier. Instead, we included a different predictive text solution. We are aware of some issues users are experiencing with this solution and are working on improvements. If you have specific feedback you would like to share with us, please contact our customer support team at 1-800-349-4478, or online at kyoceramobile.com/contactus/support/.BRING BACK THE T9 TEXTING OPTION, THE PREDICTIVE OPTION IS BEYOND REDICULOUS
DAVE . 3 months ago
Kyocera Customer Support - 3 months ago
Thank you for being a loyal Kyocera customer. DuraXV Extreme+ does not include T9 functionality, because the vendor we used on previous models stopped offering their T9 solution and we were unable to find another T9 supplier. Instead, we included a different predictive text solution in this model. We are aware of some issues users are experiencing with this solution and are investigating ways to improve its performance. If you have specific feedback you would like to share with us, please contact our customer support team at 1-800-349-4478, or online at kyoceramobile.com/contactus/support/.Don't bother
David . 3 months ago
Kyocera Customer Support - 3 months ago
DuraXV Extreme+ does not include T9 functionality, because the vendor we used on previous models stopped offering their T9 solution and we were unable to find another T9 supplier. Instead, we included a different predictive text solution in this model. We are aware of some issues users are experiencing with this solution and are investigating ways to improve its performance. Even with the current solution, a fresh phone will follow the example in the user guide which says that if the user types 42779 the word “happy” will appear at the top of the candidate word list. Over time, the solution will adapt to the user's word choices, placing words they select higher in the candidate list, so after a phone has been used for a while, it is possible that it will show the word "happy" further down in the candidate list.Kyocera DuraXV Extreme+ FAQs
Justme . Apr 25, 2024
What is the actual model number? Appears there are different versions of this phone
There are two variants of DuraXV Extreme+. The model number of the camera variant is E4811 and the model number of the non-camera variant is E4811NC.
The SKU for the Kyocera DuraXV is KYOE4811. The SKU code can be viewed at the bottom of the ‘Specs’ section of the page. -John
Daisy . Apr 21, 2024
Can I move my current SIM to this phone. Do not have icloud for the current flip phone i have?
Daisy, it is recommended to use a new SIM Card for this device. https://www.verizon.com/basic-phones/kyocera-duraxv-extreme-plus/ -Natasha
Stacy . Apr 19, 2024
Does this phone have a Do Not Disturb option?
DuraXV Extreme+ does not have a specific "Do Not Disturb" feature like a smartphone. However, you can easily silence ringers and alerts by pressing the Volume Down key multiple times while in standby mode until the volume is completely muted, including no vibrations. In this state, the phone will still turn on the LED for alerts and it will still play sounds for alarms.
We were unable to find an option to enable Do Not Disturb. You can reach out to the manufacturer directly for more assistance here: https://kyoceramobile.com/support/phone/ ~Jesse
Susan Head . Apr 16, 2024
how much does the Kyocera DuraXV Extreme+ cost?
Susan, the Kyocera DuraXV Extreme+ has a full retail value cost of $250. https://www.verizon.com/basic-phones/kyocera-duraxv-extreme-plus/ -Natasha
Jake . Apr 13, 2024
Can you video call on this phone?
No, that is not a feature of this device. -Andi
Texting . Apr 9, 2024
Is it easy to text on this phone
You can text on this phone, but it does require multiple inputs on each key to find the correct letter. If the phone isn't what you're looking for, we have a 30-day worry free guarantee return period. Learn more here: https://www.verizon.com/support/return-policy/ -Joseph
customer . Apr 9, 2024
how to forget wifi on kyocera basic phone
https://www.verizon.com/support/knowledge-base-214427/ -Melissa
insight . Apr 8, 2024
cost after 36mos
insight, all devices on a 36 month Device Payment plan are paid in full after completing all payments. https://www.verizon.com/basic-phones/kyocera-duraxv-extreme-plus/ -Natasha
Nancy . Apr 7, 2024
How do I transfer pictures to an email?
Once you are in the email compose page, click the right softkey “Options”, select “1. Attach”. Then select “1.Pictures” if you have a picture taken, or “2. Take picture” if you want to take a picture now. After you select the picture or take a picture, you can send the email with the picture as the attachment.
Nancy, please see the link below for the steps to send pictures via email. https://www.verizon.com/support/knowledge-base-231028/ -Natasha
Jim T . Apr 4, 2024
I am looking to switch from an iPhone back to a basic phone. Is there any way to import contacts or at least an easy way to add contacts other than one at a time and needing to painstakingly type them in? Such as witch a PC or other method…
Yes, you can transfer your iCloud contacts to your DuraXV Extreme+. To do this: 1) From your Contacts on iCloud.com, select the contacts you want to transfer. 2) Then export them all into one vCard (.vcf) file. 3) Connect your computer to your DuraXV Extreme+ using Bluetooth and send the .vcf file to your phone. 4) When your phone receives the .vcf file, it will ask you if you want to import the contacts and/or which account you'd like to import them to. Once you approve, the contacts will be imported into your contacts list on the phone.